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Join the The Guest SocietyCommunity

MEMBERSHIP INTRO

A membership that grows with you.

The Guest Society membership is free to join and built around one idea: that genuine loyalty deserves genuine recognition.

A room that's ready early. An upgrade that wasn't expected. A coffee waiting at the desk. A birthday invitation. A note from a team that remembers you. Some moments are seasonal. Some rotate. Others simply happen when they make sense. All of them are designed to make you feel at home, wherever in our world you find yourself.

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MemberPreferredInsider
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Member membership

Member

Free to Join. Always

An introduction to The Guest Society. From your very first stay, membership unlocks preferential rates and small moments of recognition that make the difference between a booking and a welcome.

  • Member-only rates, always visible and always yours
  • Late check-out when the property allows
  • A rotating local perk each month: a coffee, a surf hour, a yoga class, or something else entirely, depending on where you are
Preferred membership

Preferred

For guests who return often and live inside the ecosystem.

Preferred membership is earned through time and engagement. It opens up a deeper layer of access across stays, dining, wellness and the spaces in between.

  • Enhanced member-only rates
  • Early check-in and late check-out when available
  • Complimentary room upgrades applied on every stay, subject to availability
  • Bonus points earn rate across stays and on-property spend
  • 15% off food and drink at participating venues
  • 25% off spa treatments (terms apply)
  • Access to gyms and fitness classes, even when not staying
  • Guest gym passes included per stay
  • Business centre access with print credit
  • Complimentary use of conference rooms, subject to availability
  • Priority access to events, openings, and new experiences
Insider membership

Insider

By invitation only.

Our highest level of membership, extended to the guests who have become part of the fabric of The Guest Society.

  • Best available rate, guaranteed
  • 20% off accommodation across the portfolio
  • 25% off food and drink at participating venues
  • Highest upgrade priority on every stay
  • Curated experiences, arranged each year
  • Dedicated pre-arrival support
  • First access to limited releases, new openings, and exclusive previews.